hello_rita833
May 22, 2026
"Not as clean as they made it sound"
It was clean enough overall, but the bathrooms definitely needed more attention. I expected better based on what was promised, and the reality didn’t quite match up
carolannrenee2055
May 14, 2026
"Date change was way easier than I expected"
I had to change the date on my tickets, and I was already expecting it to turn into a whole thing because I was trying to sort it out while making lunch and checking the weather for the weekend. I emailed support, and they got back to me quickly and fixed it without any weird back-and-forth or runaround. When I got to the gate, the person working there was really friendly too and pointed me in the right direction, which I appreciated because I’m not always great at figuring out where to go in a crowd. Overall, it just made the day feel a lot less stressful than I thought it would be.
"My Kids Learned So Much"
My kids learned so much here, so much. They came home excited and talking about everything they did, which was really nice to see...
RichardJones
April 30, 2026
"Kids had fun, but a few things stood out"
We took our kids and they loved it. It was easy enough to walk around and there was plenty for them to look at, which helped keep them busy. The staff was nice when we needed help, so that was a plus. That said, I did find myself noticing the little annoying stuff more than I expected, and it didn’t feel totally stress-free. Still, the kids had a great time, so overall it was worth it.
Cheryl_kaplan03
April 26, 2026
"Really surprised by how great it was"
I didn’t expect the exhibits to be this good. Like... the animals had plenty of space, and it was easy to see everything without feeling packed in with a crowd. The habitats were really well done too, especially the pandas and the big cats. I’d definitely go again.
loribryan6707
April 25, 2026
"Tickets were fine, but mobile felt slow"
I found the tickets okay, I guess, but the pages were kind of slow to load on my phone. Maybe it was just my connection or something, but it definitely felt like I was waiting around longer than I expected.
lee_Brown05
April 08, 2026
"Surprisingly Affordable"
I thought it was going to cost way more for a zoo visit, but it ended up being cheaper than I expected. Maybe I just had it in my head that these places are always pricey, but it felt like a good deal.
denise_Pua85
April 01, 2026
"Handled the weekend crowd better than I expected"
We went on a busy weekend, i was expecting it to be a total headache. Maybe I’m just choosing to forget the annoying little parts, but I mostly remember being surprised by how smoothly everything moved. The lines didn’t feel as bad as they looked, and we weren’t constantly getting bumped or stuck in place. Staff were around the busier spots helping people keep moving, which made a difference. Overall, way easier than I thought it would be.
fredrick_Diffey71
March 20, 2026
"Great keepers, but the planning experience let me down"
The keepers we spoke to were great, they clearly knew the animals well and answered our questions properly. That was definitely the best part of the visit. But the website was frustrating to use, and I felt stupid for trusting that all the info I needed would be easy to find beforehand. For the price, I expected the whole experience to be a bit smoother. Overall it was good, just more hassle than I thought it would be.
stanley.Silveira
March 16, 2026
"Surprisingly Smooth Order"
Ordered a hoodie and a magnet from the gift shop, it showed up quicker than I expected, which was a nice change. Everything was packed properly too, so apparently that’s still possible. My kid loved it, so no complaints there
John-bayerl
March 10, 2026
"I bought our tickets through sandiegozoo.org, the..."
I bought our tickets through sandiegozoo.org, the pricing was really straightforward. I appreciated that there wasn’t any confusing checkout stuff or weird guessing about what we were actually paying for.
It definitely isn’t the cheapest outing, but once we got there, it made sense. The zoo is huge, and we ended up spending almost the entire day walking around, seeing animals, taking breaks, and still feeling like there was more to explore.
The online booking was easy, and the tickets showed up right away, which made the whole thing stress-free. By the end of the day, tired feet and all, I felt really happy we went, it was one of those days that felt genuinely worth the money.
hello_jesse876
March 03, 2026
"Fun evening at the zoo"
We went to one of the special evening events and really enjoyed it. Getting tickets on sandiegozoo.org was simple, and the details were easy to understand, which was helpful. The zoo was a bit crowded, but it was still a lot of fun. The extra activities made the night feel worth it, and the kids had a great time. We’d definitely go again.
John-price
March 02, 2026
"Fun zoo day, but bathrooms were a hassle"
We had a good time at the zoo overall. Kids loved it. Lots to see. But the restrooms... kind of annoying. They felt spread out, and a few times we had to walk back farther than expected. Not ideal with little kids who suddenly have to go. There were signs in some spots, which helped, but other times we were just guessing. Fun visit, just wish the bathroom access was a little easier
Dominique_maldonado92
February 20, 2026
"Easy to Use, but Some Details Could Be Clearer"
I was actually able to get around the site easily with my screen reader, which was a nice surprise. The ticket info and hours were easy enough to find, and I didn’t feel totally lost like I have on some other zoo websites. That said, I did get a little annoyed in a few spots where the wording wasn’t super clear, because unclear communication makes simple planning take longer than it should
ElmoRichardson
February 12, 2026
"A Little Tricky to Navigate"
Even with the maps, I still sorta got turned around a few times. It wasn’t a huge issue, but finding my way around took a little more effort than I expected
wesley-Sager
February 05, 2026
"Good value and the kids were happy"
I was a little hesitant at first because I never want to waste money on something the kids might lose interest in right away, but this turned out to be a solid buy. It was good value for the price, and the kids really loved it.
socorro1986
January 28, 2026
"Better Than I Expected"
I booked a guided tour thinking it would just be a basic walk around, but it ended up being way better than I expected. Our guide was funny, super knowledgeable, and made it so much easier to see the zoo without feeling like we were wandering around aimlessly
heidi_Garza81
January 19, 2026
"Worth it if you actually go enough"
We got the San Diego Zoo membership for the year, it’s decent if you live nearby and plan on going more than once or twice. It did save us money on admission, so I can’t really complain about that part. But man, everything else still adds up so fast. Food, parking, random extras… suddenly it doesn’t feel like you’re getting some amazing deal anymore. I just wish the membership came with better discounts inside the park, because that would make it feel a lot more worth it. It’s not bad, but it really depends on how often you’re actually going to use it.
Emily_williamson82
January 19, 2026
"Refund came through, but it was stressful"
I did end up getting my refund, but it took longer than I expected. The updates were slow, and I felt a bit pressured having to keep checking in and wondering what was going on. It worked out in the end, but the process could’ve been smoother.
julia.Bishop
January 14, 2026
"Pretty easy way to get Zoo tickets"
I bought our San Diego Zoo tickets through the website and it was straightforward. The pages loaded in maybe a few seconds, checkout was quick enough, and the tickets showed up in my email almost right away. We had them scanned at the gate and got in without any issues. I’d probably use it again next time